Great stay for business, but as well for couples and family! Highly recommended.

Excellent Hotel

We were pleasantly surprised by the level of service at this hotel. They actually reached out to us before our stay to inquire about our arrival time. When we got there, our room was clean and ready, although the check-in process was a bit slow due to the number of people. The buffet breakfast had a great selection and we loved the covered pool that was always heated. The only minor issue was the lack of slippers in the room. we had a great experience and would recommend this hotel.

The location is fantastic, situated in front of a vibrant shopping center and just a short distance from the bustling downtown area. We found the staff to be extremely friendly and always ready to assist with our needs. The room was incredibly comfortable and spacious, perfect for both individuals and couples. We were also pleasantly surprised by the well-equipped gym, which allowed us to have a great workout during our stay. And let's not forget about the delicious breakfast - the wide variety of options, including eggs, quesadillas, fruit, and juices.

We highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

The hotel is conveniently located near a shopping center and major roads with easy access to downtown. The gardens are well-maintained and provide a nice atmosphere. The staff provides friendly service and the buffet offers a great variety of local and continental dishes.

The rooms can be noisy due to nearby traffic, and the air conditioner can add to the disturbance. The Wi-Fi connectivity is poor, which can be inconvenient for business travelers.

Comfortable and modern hotel, with a great restaurant serving Mexican cuisine. The hotel has easy access to shopping centers and is conveniently located near major roads. The staff is friendly and helpful.

The hotel is located far away from Xalapa's famous sites, making it necessary to use taxis or private transportation to move around town. the hotel's breakfast has room for improvement, as the quality has decreased compared to previous stays.

Great location, near shopping center and downtown. Friendly staff, always helpful. Comfortable room for individuals, couples, or families. Well-equipped gym for a good workout. Delicious and varied breakfast options.

Was all great.

I had a great stay at this hotel. The staff service was impeccable and very attentive to my needs. The location was also perfect, as it was very near downtown and in front of a great shopping center. Additionally, the hotel was clean and had great facilities for my comfort.

Can't think of anything. The stay was great overall!

This hotel is conveniently located near a large shopping center and is within close proximity of downtown. The staff provides great service and the rooms are comfortable and perfect for couples or families. The gym offers great equipment and the breakfast is delicious with a wide variety of options.

The bathroom amenities could be improved with larger bottles of water provided as courtesy, instead of small bottles.